Fair Use Policy for Call Plans

To ensure reliable and high-quality service for all users, our call-based plans are subject to a fair use policy.

📞 Monthly Call Limits

Each plan provides a number of monthly calls, based on normal usage patterns. Under fair use, the average call duration should not exceed 4 minutes per call.

Plan Monthly Calls Fair Use Cap (Minutes)
Free 40 calls 160 minutes
Pro 200 calls 800 minutes
Elite 1000 calls 4000 minutes

Occasional longer calls are perfectly fine. This policy is designed to detect and prevent consistent overuse beyond normal patterns.

🔒 What Happens If You Go Over?

If your usage regularly exceeds the fair use thresholds, we may:

  • Temporarily restrict additional calls until the next billing cycle
  • Contact you to upgrade to a higher plan
  • Discuss custom usage options for your needs

💬 Why This Policy?

This helps ensure everyone receives a stable, responsive service — especially during peak usage hours. Most users stay well within these limits without any issues.