Fair Use Policy for Call Plans
To ensure reliable and high-quality service for all users, our call-based plans are subject to a fair use policy.
📞 Monthly Call Limits
Each plan provides a number of monthly calls, based on normal usage patterns. Under fair use, the average call duration should not exceed 4 minutes per call.
Plan | Monthly Calls | Fair Use Cap (Minutes) |
---|---|---|
Free | 40 calls | 160 minutes |
Pro | 200 calls | 800 minutes |
Elite | 1000 calls | 4000 minutes |
Occasional longer calls are perfectly fine. This policy is designed to detect and prevent consistent overuse beyond normal patterns.
🔒 What Happens If You Go Over?
If your usage regularly exceeds the fair use thresholds, we may:
- Temporarily restrict additional calls until the next billing cycle
- Contact you to upgrade to a higher plan
- Discuss custom usage options for your needs
💬 Why This Policy?
This helps ensure everyone receives a stable, responsive service — especially during peak usage hours. Most users stay well within these limits without any issues.